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  • Select Reports >

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  •  then click on Customers >

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  •  then click on Order Summary:

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    • Select

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    •  the information pertaining to the order(s) you are looking for in

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    • the Filters section the click the green Go button:

    Scroll down

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     the Order Summary Report

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     page to view the data. By default the table will display the data By Campaign.

    Click on the By Product tab to see orders listed by product:

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    Click on the Order Summary By Source

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     tab to see orders by source:

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    Campaign / Product / Source : Report Sorting Type

    Order Summary Report Details

    • Partials : Number of Partials

    • Conv. % : ((Number of Sales)/(Number of Declines + Number of Partials + Number of Sales))*100

    • Declines : Number of Declines

    • Decline % : (Number of Declines)/(Number of Declines + Number of Sales)

    • Sales : Number of Sales

    • Sales % : (Number of Sales)/(Number of Sales + Number of Declines)

    • Sales Total : Total amount of successful sales

    • Upsells : Number Of Upsells

    • Upsell Total : Total amount of successful upsells

    • Refund Amt. : Total amount of all refunds for sales and upsells

    • Shipping : Total amount of all shipping and shipping upcharges for successful transactions

    • Sales Tax : Total amount of sales tax for all successful transactions

    • Net Rev. : Total amount of all succesful transactions - Total amount of refunds

    • Avg Ticket : (Total amount of successful sales) / (# of Sales)

    Enhancements:

    A new export option has been added to the By Source export to allow to export by utm-campaign. When the CRM has the utm-campaign enabled, you will not be able to export by this field.