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Set Up Your App to Work with CheckoutChamp on Zapier

Zapier is connected to the CheckoutChamp API and can pull 3 different data types which are New Customers, New Orders and New Transactions.

The purpose of this document is to walk clients through setting up 3rd party software with Konnektive CheckoutChamp through Zapier.

This document assumes you already have an account with Zapier and already know which apps on Zapier you want to work with.

Info

You will need to create an API user inside of Konnektive of CheckoutChamp CRM with AWS listed as the IP Whitelist. Be sure to grant access to the necessary endpoints, shown below.

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Zapier is connected to the Konnektive API and can pull 2 different data types which are Orders and Transactions.

Set Up Your App to Work with Konnektive on Zapier

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Step 1 - Activate Zapier Plugin inside CRM

In the Left hand navigation panel of Konnektive CheckoutChamp CRMselect Admin, and from the drop down select Plugins.

Zapier is located in 4 plugin categories,; Accounting, Affiliate systems, Chargeback Management and Data Sources.

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Once you find Zapierclick on the image to reveal the "Activate" button, which will take you to Zapier's Konnektive App to create a "Zap".

You can also choose "Visit website" to learn more about Zapier and the apps on their platform.

Step

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2 -

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Create Zap inside Zapier with KonnektiveCRM as the trigger

Inside Zapier, click the “+ Create” button to create a new Zap and follow the Zap wizard.

App & Event

The first step of the Zap is to choose your App and Event. Choose/search for the KonnektiveCRM App and then choose your Trigger. The Konnektive App only has 2 TriggersTransactions and Orders.Based off what type of data you want to see, choose accordingly has 3 Trigger Events; New Customers, New Orders, and New Transactions.

The trigger event you select will determine the type of Zap that you are configuring. Once you choose, click Continue.

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Account

The second step of the Zap will ask for the KonnektiveCRM account that the Zap should use. This will display a login page where you will enter in the API credentials for your Zapier API User. This will be the same the same login you would use to log into Konnektive CRM siteaccess the CheckoutChamp API.

Click '+ Connect an Account', enter your credentials, and click Save and Continue.

Note

NOTE: You will need an API user inside of 

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CheckoutChamp CRM to use to login to Zapier's Konnektive App.

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Trigger

The next step of the Zap is where your Trigger Event selection becomes important as the Triggers available are based on which Event you chose.

If you chose the Order Trigger you will have 3 order types to choose fromNew Order Event, select a campaign (or leave blank for all campaigns) and then choose one of the 4 order types (required):

New Sale- which triggers when a new sale comes through KonnektiveCheckoutChamp

Cancelled Orders- which triggers when an order is cancelled in KonnektiveCheckoutChamp

New LeadsPartial Orders- which triggers when a Lead partial order comes through on KonnektiveCheckoutChamp

Step 6- If you chose Transactions Trigger, you will only 2 transaction types to choose from:Recurring Orders- triggers when a recurring order is billed inside CheckoutChamp

You can also optionally choose if the Zap should be specific for an Upsell purchase, and also if the Zap should only trigger if a specific campaignProductId is on the order.

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If you chose New Transaction Event, select a campaign (or leave blank for all campaigns) and then choose one of the 2 order types (required)

  • Declines- which triggers when a transaction is declined in Konnektive.CheckoutChamp

  • Refunds- which is triggered when a transaction is refunded in Konnektive.

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  • CheckoutChamp

You can optionally choose if the decline or refund took place against a specific product

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If you chose the New Customer Event then there is no Trigger step - move on to Testing the Zap.

Test

The last page lets you test your credentials to make sure everything is set up correctly. You should get a Test Successful Status and you will also be able to view data if you click View Transactions or Orders.

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Keep in mind you must have a recent Transaction or Order from Konnektive  inside CheckoutChamp CRM.

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3 - Create Action that should occur upon the CheckoutChamp Zap.

The final step is to set up your Actions, which is where you would set up your 3rd party app to receive information from KonnektiveCheckoutChamp.

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Setting up a CheckoutChamp Action

Info

These instructions should only be followed if CheckoutChamp is in the Action set up of your Zap. If CheckoutChamp is the Trigger for your Zap, follow the instructions above.

1) Find the Konnektive App through the search bar.

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