In some cases, you may need to force bill an accounta purchase. This is helpful when you are testing a new MID gateway or you need to resume billing an account.
To force bill an accounta purchase, search for the customer you would like to force bill:
You can search by name, Order ID, Email Address, Phone NumberorderId, email address, phone number, etc.
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Once
When you have identified find the account, select the Name hyperling, then select the Product, this will take you to the purchase page.
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customer, click on their name to open their Customer Profile and verify that this is the proper customer that you need to Force Bill. Once you are sure, click on the hyperlinked product to bring you to the Purchase Details page for that specific purchase.
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From the Purchase Details page, select click the Force Bill Now button on the right side of the page.
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Click “Yes, I’m Sure” on the confirmation message:
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When the account billsIf the transaction was approved, you will receive a Success response:
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If the transaction was declined, you will receive an Error message containing the decline reason that CheckoutChamp received back from the gateway.