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An order is a product or group of products that are purchased in the same session. This includes any main offers and upsells that were sold to the customer. The orderId is the ID that identifies a specific order.
A purchase is any continuity subscription that is bought on an order. The purchaseId is the ID that identifies a specific continuity subscription.
Q: Where do I find my agreement / contract?
In the CRM, top right menu, click on your name and go to Subscription.
Q: Where do I download my invoice?
In the CRM, top right menu, click on your name and go to Subscription.
Q: Where do I update my payment information?
In the CRM, top right menu, click on your name and go to Subscription.