Within GT Pay ATRI you can create cascade profiles . This is which are used to reattempt soft declined initial transactions.
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Hard Declines will not cascade |
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Create Cascade Profile
Inside GT PayATRI, click on the Cascade menu option on the left side of the page. Then click Add Cascade.
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Once your cascade profile is created, configured, and saved - Navigate to your gateway profile inside GT Pay ATRI and set the cascade dropdown to the cascade profile.
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You also have the ability to apply a cascade directly to a gateway inside the CRM. This will override any other cascade settings that the gateway is set to follow (via GT Pay ATRI gateway profiles).
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