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Export Profiles are used to send data to a Postback URL of FTP. This article will walk you though the configuration for an Export Webhook sending data to a Postback URL.

Generally these are used to send partials to a call center, but they are not limited to that function. We will add the field mappings you configure to the Postback URL string so the URL field will be just the URL itself without a string. Setting the mappings allow you to choose which Konnektive CRM data matches your 3rd party data. 

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  • Partial – export only incomplete orders (also called leads)

  • New Sale – export only new sales that were successfully billed

  • Upsell – export only orders that include an upsell

  • Subscription Started - export only new sales that include a recurring product

  • Pre-Billing – export only after prebill notification email has been sent prior to next rebill.

  • Recurring Order – export orders created as part of a continuity subscription

  • Decline – export orders that declined

  • Rebill Decline – export only when a rebill (recurring purchase) declines.

  • Recycle Failed – exports orders who reach recycle failed status

  • Cancel – exports if a recurring purchase is cancelled

  • Pause - when a recurring purchase is paused

  • Reactivate - when a recurring purchase is reactivated

  • All refunds - export orders that have been refunded

  • Partial refunds - export orders that have been partially refunded

  • Full refunds - export orders that have been fully refunded

  • Chargeback– export orders that has been chargedback

  • Fulfillment Shipped – exports orders when their fulfillment status shows as Shipped

  • Fulfillment delivered - exports orders when their fulfillment status shows as Delivered

  • RMA issued - exports orders when an RMA is issued

  • RMA received - exports orders when an RMA is received

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