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This article is a guide to connect your Zendesk account with KonnektiveCheckout Champ.

 

Zendesk Konnektive Checkout Champ Integration Documentation

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Follow the instructions here to add an API User in KonnektiveCheckout Champ. Take note of the loginId and password for Step 2.

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Login to Zendesk and navigate to Admin → Admin Center → Apps and integrations → Zendesk Support Apps → Marketplace

Enter the following for Custom module url. Replace { loginId } and {password} with the credentials from Step 1.

https://api.konnektive.com/plugin/reamaze/?loginId={loginId}&password={password}

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password for your Checkout Champ API user.

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Step 3: Test

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Zendesk

Orders are retrieved from Konnektive Checkout Champ based on the email address used in the ticket.

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