This article is a guide to connect your Zendesk account with Checkout Champ.
Zendesk Checkout Champ Integration Documentation
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Step 1: Add an API User for Zendesk
Follow the instructions here to add an API User in Checkout Champ. Take note of the loginId and password for Step 2.
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The user must have access to the following endpoints:
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Step 2: Configure Zendesk
Login to Zendesk and navigate to Admin → Admin Center → Apps and integrations → Zendesk Support Apps → Marketplace
Enter the loginId and password for your Checkout Champ API user.
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Step 3: Test Zendesk
Orders are retrieved from Checkout Champ based on the email address used in the ticket.
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