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Old Version 13

changes.mady.by.user Ledwys Delgado

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changes.mady.by.user Tyler Martorano

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  1. All Orders - Every complete order will trigger this auto responder.

  2. All Fulfillments - Every shipped order will trigger this auto responder.

  3. Cancellation - Customers who cancel a subscription will trigger this auto responder.

  4. Paused - Customers who pause a subscription will trigger this auto responder.

  5. Initial Order - Only the first order will trigger an auto responder.

  6. Initial Fulfillment - Only the first fulfillment will get an auto responder.

  7. Recurring Order - Only recurring orders will trigger this auto responder.

  8. Trial Completion - An email will be sent when a customer's trial has completed.

  9. RMA - When an RMA is issued for a customer then this auto responder will trigger.

  10. Pre-Billing - Customers will receive this autoresponder prior to their rebill.

  11. Recurring Order Declined - An email will be sent when a recurring order declines.

  12. Refund - Triggered when a customer gets a refund.

  13. Void - Triggered when a customer gets a void.

  14. Express Consent - This is event is for offers that must abide by the Express Consent rules.

  15. Tracking Number Assigned - Will trigger once the fulfillment record has a tracking number assigned.

  16. Rerun Initial Success - Will send if an initial order declined but is reran successfully.

  17. Partial Orders - Only partial orders will trigger an auto responder.

  18. Initial Decline - Only orders that decline on the initial sale will trigger this auto responder.

  19. Delivered - Will trigger once the fulfillment record is delivered.

  20. Repeat Customer - Triggers when same customer makes another order (after 24 hours of their first order).

  21. Card Updated - Triggers a confirmation to the customer when their card has been updated.

Expand
titleAdditional Event Triggers

Recycle Failed email only: Create a Recurring Order Declined autoresponder and set billing cycle = 999.

Pause ending email only: Create a Pre Billing autoresponder and set billing cycle = 999.  You can still set the number of days.  That will send only when the pause is ending.

Chargeback Protection only: Create an All Orders or Recurring Orders autoresponder and set billing cycle = 999. This will send an email after the CB Protection delay has expired and the capture attempt was successful.

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