Konnektive CheckoutChamp CRM Integrates to Ytel Phone Switch service.
Please see Ytel’s Getting Started information below: https://docs.ytel.com/docs/get-start-with-the-ytel-api Getting Started Successfully add SMS and voice capabilities into your application without any telecommunications experience Get StartedStart using the API within a couple minutes by completing the following steps:
|
|---|
Once you have established an account with Ytel, go to Konnektive CheckoutChamp CRM and select the Phone Switches option under Admin → Plug Ins → Phone Switches.
...
Once you have enabled the Ytel plug in, you can specify to route specific campaigns or users to this Phone Switch.
...
Campaign Routing:
Advanced Setup – Campaign / User Routing
...
Use the select box to pick the Konnektive CheckoutChamp Campaign to map, then enter the corresponding campaignId in Ytelin the input box. Finally, select whether this is an inbound / outbound campaign and click "Create".
User Routing:
Once you have configured Campaign Routing, you should now create your User Routes.
...
You can add a User Route to YTel by selecting the green plus button above User Routing.
...
Specify which Konnektive CheckoutChamp User you would like routed to Ytel along with their corresponding Ytel username. This is established with Ytel and you will find further details by contacting Ytel support,.
...