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To know which items to migrate, we will need a file provided to us containing the campaignIds, gatewayIds, funnelIDs, ATRI Profiles, plugins, SMTP accounts, and Users (including API Users) that you’ll want to migrate over. Please use the sample file below so the appropriate info is supplied to the Concierge Team.[ATTACH FILE HERE]

View file
nameHorizontalMigrationSample.xlsx

Note

It is possible that more gateways and products are migrated than there are specified in the spread sheet. This would happen if those gateways or products are associated with transactions and items on orders that are part of the specified campaigns. We do not filter data for the migration based on product IDs because the amount totals on the migrated customers would not add up if individual items were removed.

In other words, those additional items will have been migrated either because those items used to be sold in those campaigns, or there were campaign products from other campaigns that were used on the orders against the identified campaigns (we do not restrict campaignProductIds to their campaigns).

Any additional products from unspecified campaigns will be created under a new miscellaneous campaign.

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If the account the data is migrating too to is a brand new account, then the IDs of the items will remain the same as the old account. We will remove any product that have been added.

If the account the data is migrating to is an existing live account, then the IDs of the migrated items will continue counting up from when the “native” IDs left off.

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