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changes.mady.by.user Tom Knuth

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Info

FlexCharge FlexFactor is for decline salvage only. Do not place a FlexCharge FlexFactor gateway on a campaign product or in ATRI profiles.

Info

FlexCharge FlexFactor is available on Recycle Billing and when retrying initial declines. Initial declines must be for one-time products only.

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Go to Gateways > Gateway Integrations. Select FlexChargeFlexFactor. Press the green +Activate button.

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Obtain AppKey, AppSecret, MID #, SiteId, and Environmentkey from FlexChargeFlexFactor. Enter them here.

Choose to enter expiryDays. This is how long to retry the sale at FlexChargeFlexFactor. Default is 6. Maximum is 21.

image-20240709-212321.pngImage Removedimage-20240723-130258.pngImage Added

STEP 3

Go to CRM > Gateways > Recycle Billing

Select FlexCharge FlexFactor as the Gateway for Re-Attempts 4-6 or 7-9

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STEP 4

Choose FlexCharge FlexFactor when retrying initial declines on the Order Details Report. Any orders with recurring products will be skipped (a successful attempt by FlexCharge FlexFactor will leave no information to successfully rebill the subscription in CRM).

STEP 5

Orders sent to FlexCharge FlexFactor are automatically retried by FlexChargeFlexFactor. The result from FlexCharge FlexFactor is communicated back to CRM.

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