Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

This will bring you to a dialogue box in which you can choose the SMTP you would like to use as well as the event name, the products, email subject, and which billing cycle you would like it to fire on.

...

Event Name

  1. All Orders - Every complete order will trigger this auto responder.

  2. All Fulfillments - Every shipped order will trigger this auto responder.

  3. Cancellation - Customers who cancel a subscription will trigger this auto responder.

  4. Paused - Customers who pause a subscription will trigger this auto responder.

  5. Initial Order - Only the first cycle of a recurring order will trigger an this auto responder.

  6. Initial Fulfillment - Only the first fulfillment will get an shipped cycle of a recurring order will trigger this auto responder.

  7. Recurring Order - Only recurring orders will trigger this auto responder.

  8. Trial Completion - An email will be sent when a customer's trial has completed.

  9. RMA - When This autoresponder will trigger when an RMA is issued for a customer then this auto responder will trigger.

  10. Pre-Billing - Customers will receive this autoresponder prior to their rebill.

  11. Recurring Order Declined - An email will be sent when a recurring order declines.

  12. Refund - Triggered when a customer gets a refund.

  13. Void - Triggered when a customer gets a void.

  14. Express Consent - This is event is for offers that must abide by the Express Consent rules.

  15. Tracking Number Assigned - Will trigger once the fulfillment record has a tracking number assigned.

  16. Rerun Initial Success - Will send if an initial order declined but is reran successfully.

  17. Partial Orders - Only partial orders will trigger an auto responder.

  18. Initial Decline - Only orders that decline on the initial sale will trigger this auto responder.

  19. Delivered - Will trigger once the fulfillment record is delivered.

  20. Repeat Customer - Triggers when same customer makes another order (after 24 hours of their first order).

  21. Card Updated - Triggers a confirmation to the customer when their card has been updated.

...

Use the tool bar and editor to make edits to the template. You can also use the Advanced builder to create your autoresponders . You can add tokens if you want other fields to populate which can be saved and used across your campaigns.

Each event also has it’s own list of tokens that you can use to dynamically populate the order information in your Auto Responder.

...

After you make your edits you can click the Preview button to see an example of what your auto responder will look like, or you can click Send Test to send a test email to yourself.