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Step 4: Verify the Macros were successfully created.
Macros can be found in Settings → Automation → Macros. Once on the Macro page you should see
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11 CheckoutChamp macros.
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CheckoutChamp Full Refund - Allows for a Gorgias rep to issue a refund for a particular order.
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CheckoutChamp Customer Update - Allows for a Gorgias rep to update info on a CRM customers customer's record.
CheckoutChamp Cancel Subscription - Allows for a Gorgias rep to cancel a CRM Subscription.
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CheckoutChamp Update Subscription Products - Allows for a Gorgias rep to update a CRM Subscription.
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A note on Gorgias Operations. If a value in a text box is defaulted to 0, it is a true/false value. Enter 0 for false, 1 for true. |
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Troubleshooting: If the Gorgias Widget, or any macro, is accidentally deleted, delete the Gorgias plugin and repeat these steps to restore them. |