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In some cases, you may encounter an issue mapping the certificate resulting in the removal of the recently added domain. You may also notice CNAME records and/or SSL certificates will fail to generate. In those cases, you may need to specify Amazon certificate authority can issue certificates for your domain or subdomain.
In the DNS settings at For more detailed information, please check with your DNS provider , you will need to add a new CAA with one of the AWS domains below:
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support and/or see AWS documentation, here:
https://docs.aws.amazon.com/acm/latest/userguide/setup-caa.html
If you need to set the "Flag" field, set that value to "0". You may need to try each of the AWS domains until one is accepted.
For more detailed information, please check with your DNS provider support and/or see AWS documentation, here:
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If after doing this, you are still experiencing issues, please submit a ticket to support. |