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An initial order is sent to Splitit
Splitit returns a Checkout URL
The browser is redirected to the Checkout URL
The consumer chooses a payment plan at Splitit, entering card number and selecting the number of installmentsinstallment schedule
When complete, Splitit notifies Konnektive to finalize the order
The browser is redirected to the first upsell page (this is optional, perhaps there are no upsells)
When the consumer submits each upsell page a request is made to Splitit to update the installment plan. There is no consumer interaction with Splitit for this.
When the order is complete Konnektive sends a request to capture the first installment of the total amount (initial order + all upsells). For example, if a consumer purchased a $100 item, chose 4 installments, and then purchased a $20 upsell, the initial capture will be for $30.
The entire order is saved in Konnektive with all items. There is one transaction for the initial sale and one for each upsell.
Splitit controls billing the remaining installments. There is no rebilling in Konnektive. Konnektive is not notified of the results of each installment billing at Split.
Refunds can be triggered using standard Konnektive functionality. A refund is given at Splitit using the unbilled installments first. For example, if a $120 item is billed in 4 installments and the consumer has paid 2 installments and the consumer is given a 75% ($90) refund, then the 2 unbilled installments take up $60 of the refund and the remaining $30 is refunded to the card for charges paid. It is recommended to only give full order refunds on Splitit since Konnektive has no window into how many installments have been paid. It is not recommended to refund individual transactions.
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