SendPlex Activation

Navigate to Admin → Plugins → SMS, select the SendPlex plugin and click on the +Activate button

Enter the email and password tied to your SendPlex account then hit the Connect button. (Konnektive will generate the Sender (Pool_Id) and token in the Advanced Setup page)

SendPlex Advanced Setup

Before Proceeding make sure your email and password are entered. If they are NOT present, enter them in and hit the Update button

• Once in the Advanced Setup screen, hit Update or Refresh your page to populate your Sendplex token

• The Sendplex Pools section will show you all the PoolIds assigned to your SendPlex account.

• If you click the Green + button, you will generate a new PoolId.

• The SendPlex Token and Sender values are used to authenticate the API requests tied to your account, it is required these values are present to send SMS messages.

This is what the plugin will look like once all the required values are generated

Adding SendPlex to a Campaign

Add SMS to a Campaign. Go to CRM → Campaigns Scroll down to the SMS Auto-Responders section.

See image Below:

• Click on the Green Plus Button to add a SMS Auto Responder

• Event Name- Select the appropriate Event from the dropdown.

• Product- Select the Campaign Product you want to apply it to.

• Billing Cycle Number- Pick the Billing cycle # you want the SMS to send on.

• Validity Period- This is the amount of seconds SendPlex will attempt to send messages that failed on the first Attempt. After the time elapse it will stop sending the message.

• Sender - This drop down will be populated with the Sender(s) (SendPlex pool_ids) tied to the SendPlex Plugin(s) activated in your instance. Choose the one you’d like to send on behalf of.

Send a Test SMS

• Click into an existing SMS Auto Responder tied to SendPlex.

• To Send a Test SMS. Enter the Phone Number then click the Red Send Message Button.