Enable 'Automatically Cancel Agent on Void' under Company Information | Additional Options:
Auto-cancel will trigger Continuity and Fulfillment Cancellation any time a transaction is refunded or voided for a Purchase.
In the top right corner of Konnektive, open your user menu and select Account:
Enable 'Automatically Cancel Agent on Void' under Company Information | Additional Options:
Auto-cancel will trigger Continuity and Fulfillment Cancellation any time a transaction is refunded or voided for a Purchase.