Editing Call Center Agents
- Developer Support (Unlicensed)
- Tyler Martorano
Owned by Developer Support (Unlicensed)
To edit Call Center Agents, select CRM and then click Call Center. Select the appropriate Call Center and then click on 'Edit'.
The agent's name, the role of the agent, the agent's team, and the agent's commission can all be modified.
A Team can be created by clicking on 'Create Team'. Enter the Team's name and then click "Create Team". The Team name can be edited after creation.