Under Admin → Plugins → Fulfillment House Listing, locate and activate the ShipStation plugin tile.
includeMidInfo - Sends mid name omitPhoneEmail - Will prevent the CRM from sending the customer's contact info omitOrderValue - Will prevent the CRM from sending the value of the order includeSubscriptonInfo - Will send the billing cycle number for that fulfillment noCancelOnVoid - If a transaction is voided, the CRM will not cancel the fulfillment if it is already in Pending status AddressValidation - Will validate the address before sending the fulfillment
noTrackingProductTag - A product tag associated with orders that should be marked as “SHIPPED” without tracking numbers includeCustomFieldInfo - Will send custom fields for that fulfillment sendShipDetails - Will get carrier and service codes sendPaymentMethod - send the order payment method with the fulfillment updateAddress - Will get the address and update it in the CRM Disable shipping validation with carrier - Will force the orders directly into shipped status upon receiving the tracking number. *Orders will not move to Delivered status
To find API Key and API Secret
Login to ShipStation and using the navigation menu on the left, select Account → API Settings
To find Store ID
Inside of ShipStation, create a Selling Channel using the ShipStation option.
Konnektive’s integration does NOT use the Custom Store option because Konnektive reaches out to ShipStation’s API to post orders/updates and pull tracking numbers in. The Custom Store option makes it so ShipStation reaches out to Konnektive to create/update orders and send tracking information, which is not how the integration is built out.
In the “Setup Marketplace Connection” window - provide a name for your store which will be easy for you to identify.
Next, enter this URL into the address bar of your browser, replacing the [APIKey] with your ShipStation API Key and replacing the [APISecret] with your ShipStation API Secret: