This article is a guide to connect your Re:amaze account with Konnektive.


Re:amaze Konnektive Integration Documentation

Step 1: Add an API User for Re:amaze

Follow the instructions here to add an API User in Konnektive. Take note of the loginId and password for Step 2.

Create An API User

After creating the user go back to edit and save the user again


The user must have only “REAMAZE” listed in the IP Whitelist field. Do not list any other IP addresses.

The user must have access to the following endpoints:

  • Update Order

  • Query Orders

  • Refund Order

  • Cancel Order

  • Query Customers

  • Add Customer Note

  • Update Customer

  • Query Purchase

Step 2: Configure Re:amaze

Login to Re:amaze and navigate to Settings → Custom Module

Enter the following for Custom module url. Replace {loginId} and {password} with the credentials from Step 1.{loginId}&password={password}

Step 3: Test Re:amaze

Orders are retrieved from Konnektive based on the email address used in the ticket.