Force Bill a Purchase
- Support Staff
- Tyler Martorano
Owned by Support Staff
In some cases, you may need to force bill an account. This is helpful when you are testing a new MID or you need to resume billing an account.
To force bill an account, search for the customer you would like to force bill:
You can search by name, Order ID, Email Address, Phone Number, etc.
Once you have identified the account, select the Name hyperling, then select the Product, this will take you to the purchase page.
From the Purchase, select Force Bill Now.
Specify the confirmation message:
When the account bills, you will receive a Success response: