SelectReports >thenclickCustomers >thenclickOrder Details:
Enter information into any of the options in theFilterssection to find the customer:
Date Range -Use the defaulted date ranges or specific dates to find the transaction:
Transaction Created Date -Choosethe date that the specific transaction was created on (this is not always the original order date.
Order Created Date -Choosethe date that the order was originally placed from thedrop-down menu.
Purchase Created Date -Choosethe date the product was purchased from thedrop-down menu.
Campaign -Choose theCampaignthe transaction is in from thedrop-down menu.
Campaign Category -Choose theCampaign Categorythe transaction is in from thedrop-down menu.
Product -Choose the specificProductthe customer bought from thedrop-down menu.
Affiliates -Choose theAffiliatethe customer derived from in thedrop-down menu.
Call Center -Choose theCall Centerthe customer came through from thedrop-down menu.
Bill Type -Choose whether the transaction is aNew Saleor aRecurringbilling cycle from thedrop-down menu.
Billing Cycle -Choose whichBilling Cyclethe customer is on from thedrop-down menu.
Recycle # -Choose theDecline Salvageattempt number from thedrop-down menu.
Gateway Type -Choose whichGatewaythe transaction was made on from thedrop-down menu.
Card Type -Choose theCard Typefrom thedrop-down menu.
Mid -Choose the actualMidthe transaction is going through from thedrop-down menu.
Txn Type:
- Sale
- Authorize
- Capture
- Void / Refund
Response Type:
- Success
- Soft Decline
- Hard Decline
- 3D Secure:
- Protected
- Not Protected
Enterthe correct search criteria in theFilterssection thenclickthegreenGo button:
TheOrder Detailswill display in bothgraphandtableform.
Thegraphin theChartssection will display:
Leads -the amount of Leads acquired during a specified date range.
Sales -the amount of Sales made in a specified date range.
Declines -the amount of Declined transactions in a specified date range.
TheĀ tableĀ at the bottom of the page shows order details:
Order Details Details
- Select: Checkbox. Select Checkbox to include Order in batch processing
- Date Created: The date the order was made.
- Campaign: The campaign the order was created under.
- Source: The Affiliate that the order was created under.
- Order: The orderId above the status of that order.
- Type: The type of order: New Sale or Recurring.
- Cust #: The Konnektive internal customer Id.
- Customer: The name of the customer.
- Total: The total amount of the order.
- Refunded: The amount refunded or voided.
- Products: The products purchased under the order.
- Country: ISO-2 Country Code.
- Contact: The email address of the customer above the phone number of the customer.
- Card: The last four digits and type of the card used for the order.