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All Order - Every complete order will trigger this auto responder
All Fulfillment - Every fulfillment made will trigger this auto responder
Cancellations - Customers who cancel a subscription will trigger this auto responder
Initial Order - Only the first order will trigger an auto responder
Initial Fulfillment - Only the first fulfillment will get an auto responder
Recurring Order - Only recurring orders will trigger this auto responder
Trial Completion - An email will be sent when a customer's trial has completed
RMA - When an RMA is issued for a customer then this auto responder will trigger
Pre Billing - Customers will receive this autoresponder prior to their rebill
Refund - Triggered when a customer gets a refund
Void - Triggered when a customer gets a void
Express Consent - This is event is for offers that must abide by the Express Consent rules
Tracking Number Assigned - Will trigger once the fulfillment record has a tracking number assigned
Rerun Initial Success - Will send if an initial order declined but is reran successfully
Pause - Customers who pause a subscription will trigger this auto responder
Partial - Only partial orders will trigger an auto responder
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Recycle Failed email only: Create a Rebill Declined autoresponder and set billing cycle = 999. Pause ending email only: Create a Pre Billing autoresponder and set billing cycle = 999. You can still set the number of days. That will send only when the pause is ending. |
Billing Cycle - Set a cycle # so the email send on that cycle only. Leave blank to send on all cycles.
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