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This will bring you to a dialogue box in which you can choose the SMTP you would like to use as well as the event name, the products, email subject, and which billing cycle you would like it to fire on.

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Event Name

  1. All Orders - Every complete order will trigger this auto responder

  2. All Fulfillments - Every shipped order will trigger this auto responder

  3. Cancellation - Customers who cancel a subscription will trigger this auto responder

  4. Paused - Customers who pause a subscription will trigger this auto responder

  5. Initial Order - Only the first order will trigger an auto responder

  6. Initial Fulfillment - Only the first fulfillment will get an auto responder

  7. Recurring Order - Only recurring orders will trigger this auto responder

  8. Trial Completion - An email will be sent when a customer's trial has completed

  9. RMA - When an RMA is issued for a customer then this auto responder will trigger

  10. Pre Billing - Customers will receive this autoresponder prior to their rebill

  11. Recurring Order Declined - An email will be sent when a recurring order declines

  12. Refund - Triggered when a customer gets a refund

  13. Void - Triggered when a customer gets a void

  14. Express Consent - This is event is for offers that must abide by the Express Consent rules

  15. Tracking Number Assigned - Will trigger once the fulfillment record has a tracking number assigned

  16. Rerun Initial Success - Will send if an initial order declined but is reran successfully

  17. Partial Orders - Only partial orders will trigger this auto responder

  18. Initial Decline - Only orders that decline on the initial sale will trigger this auto responder

  19. Delivered - Will trigger once the fulfillment record is delivered

  20. Repeat Buyer - Triggers when the same customer makes another order (after 24 hours of their first order)

Expand
titleAdditional Event Triggers

Recycle Failed email only: Create a Rebill Declined autoresponder and set billing cycle = 999.

Pause ending email only: Create a Pre Billing autoresponder and set billing cycle = 999.  You can still set the number of days.  That will send only when the pause is ending.

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