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  1. All Orders - Every complete order will trigger this auto responder

  2. All Fulfillments - Every shipped order will trigger this auto responder

  3. Cancellation - Customers who cancel a subscription will trigger this auto responder

  4. Paused - Customers who pause a subscription will trigger this auto responder

  5. Initial Order - Only the first order will trigger an auto responder

  6. Initial Fulfillment - Only the first fulfillment will get an auto responder

  7. Recurring Order - Only recurring orders will trigger this auto responder

  8. Trial Completion - An email will be sent when a customer's trial has completed

  9. RMA - When an RMA is issued for a customer then this auto responder will trigger

  10. Pre Billing - Customers will receive this autoresponder prior to their rebill

  11. Recurring Order Declined - An email will be sent when a recurring order declines

  12. Refund - Triggered when a customer gets a refund

  13. Void - Triggered when a customer gets a void

  14. Express Consent - This is event is for offers that must abide by the Express Consent rules

  15. Tracking Number Assigned - Will trigger once the fulfillment record has a tracking number assigned

  16. Rerun Initial Success - Will send if an initial order declined but is reran successfully

  17. Partial Orders - Only partial orders will trigger an this auto responder

  18. Initial Decline - Only orders that decline on the initial sale will trigger this auto responder

Expand
titleAdditional Event Triggers

Recycle Failed email only: Create a Rebill Declined autoresponder and set billing cycle = 999.

Pause ending email only: Create a Pre Billing autoresponder and set billing cycle = 999.  You can still set the number of days.  That will send only when the pause is ending.

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