Select Reports > then click on Fulfillment > then click Details:
Click the calendar icons to search in a specific date range:
Click the Fulfillment Status area and a drop-down menu will appear:
Hold - The amount of orders that have not been sent by the fulfillment house.
Pending - The amount of orders that have been received by fulfillment.
Pending Shipment: A tracking number has been assigned to the package and is ready to be picked up by the carrier
Shipped - The amount of orders that have been shipped.
Delivered - The customer has received the order.
Cancelled - The order was canceled.
RMA Pending - Fulfillment is waiting to receive the returned merchandise.
Returned - The order was successfully returned to fulfillment.
Failed - The order Failed to go to fulfillment.
Once you have entered your filters, click the green Go button:
Select the correct order from the list of transactions in the Fulfillment Details chart:
Fulfillment Details Details:
- Date : Date fulfillment was created
- Order : Order Id
- Customer : Name of Customer
- City : City of the Customer
- State : State of the Customer
- Company : Name of the Fulfillment House
- Status : The current status the order is in (pending, hold, shipped)
- Tracking # : Tracking # of the Fulfillment sent from fulfillment house
- Carrier : Postal carrier of fulfillment
- Method : Method utilized by postal carrier (Express/Priority/1-Day)
- Shipped : Date Shipped
- Delivered : Date Delivered
- Items : Offer/Upsell names of items in fulfillment