Octane AI integration is not a direct plugin. Octane AI markets to individuals who abandon carts in Shopify. The Konnektive integration with Shopify can help to identify an abandoned cart.
The following items must be in place to use Octane AI fully with Konnektive:
Shopify Plugin is enabled. See Shopify Plugin - CRM and /wiki/spaces/KCKB/pages/430374917 .
Shopify Plugin is set to send initial orders back to Shopify.
Shopify cart redirects to a checkout page linked to the Konnektive API
If your checkout page is FunnelKonnekt or the Konnektive lander package, your work is done.
If your checkout page is a direct API integration to Konnektive, the page must read cartId from the redirect parameters and pass it along as the “cartId” parameter on the import order API call.
When checkout is successful the order is sent back to Shopify and completes the cart. At this point Octane AI knows this is not an abandoned cart. Any cart in which the end user does not complete the order, whether through failed purchase, browser close, or any other means, is considered an abandoned cart by Octane AI.