SelectReports >thenclickCustomers >thenclickOrder Details:

Enter information into any of the options in theFilterssection to find the customer:

• Date Range -Use the defaulted date ranges or specific dates to find the transaction:

• Transaction Created Date -Choosethe date that the specific transaction was created on (this is not always the original order date.

• Order Created Date -Choosethe date that the order was originally placed from thedrop-down menu.

• Purchase Created Date -Choosethe date the product was purchased from thedrop-down menu.

• Campaign -Choose theCampaignthe transaction is in from thedrop-down menu.

• Campaign Category -Choose theCampaign Categorythe transaction is in from thedrop-down menu.

• Product -Choose the specificProductthe customer bought from thedrop-down menu.

• Affiliates -Choose theAffiliatethe customer derived from in thedrop-down menu.

• Call Center -Choose theCall Centerthe customer came through from thedrop-down menu.

• Bill Type -Choose whether the transaction is aNew Saleor aRecurringbilling cycle from thedrop-down menu.

• Billing Cycle -Choose whichBilling Cyclethe customer is on from thedrop-down menu.

• Recycle # -Choose theDecline Salvageattempt number from thedrop-down menu.

• Gateway Type -Choose whichGatewaythe transaction was made on from thedrop-down menu.

• Card Type -Choose theCard Typefrom thedrop-down menu.

• Mid -Choose the actualMidthe transaction is going through from thedrop-down menu.

• Txn Type:

  • Sale
  • Authorize
  • Capture
  • Void / Refund

• Response Type:

  • Success
  • Soft Decline
  • Hard Decline
• 3D Secure:
  • Protected
  • Not Protected

Enterthe correct search criteria in theFilterssection thenclickthegreenGo button:

TheOrder Detailswill display in bothgraphandtableform.

Thegraphin theChartssection will display:

• Leads -the amount of Leads acquired during a specified date range.

• Sales -the amount of Sales made in a specified date range.

• Declines -the amount of Declined transactions in a specified date range.

The table at the bottom of the page shows order details:

Order Details Details

• Select: Checkbox. Select Checkbox to include Order in batch processing
• Date Created: The date the order was made.
• Campaign: The campaign the order was created under.
• Source: The Affiliate that the order was created under.
• Order: The orderId above the status of that order.
• Type: The type of order: New Sale or Recurring.
• Cust #: The Konnektive internal customer Id.
• Customer: The name of the customer.
• Total: The total amount of the order.
• Refunded: The amount refunded or voided.
• Products: The products purchased under the order.
• Country: ISO-2 Country Code.
• Contact: The email address of the customer above the phone number of the customer.
• Card: The last four digits and type of the card used for the order.