This article will walk you through the standard setup process for our integrated fulfillment houses.
Enable Plugin
Navigate to Admin>Plugins>Fulfillment House Listing to find your fulfillment house. Click on the plugin tile and then click “Activate”
Enter the credentials the plugin asks for. If you have a hard time locating the credentials, please reach out to fulfillment support for assistance. When you are complete, click Create.
Apply plugin to base products
After you add the plugin the page will refresh. If this fulfillment house is fulfilling all of your products, click the plugin tile again and then click the red “Assign to All Products” button.
Alternatively, navigate to CRM>Products to edit your base products and apply the fulfillment plugin.
Place a Test
Follow this documentation to test your fulfillment plugin through your Order Entry page.
Most of our fulfillment integrations utilize the fulfillment software’s API to send and retrieve fulfillment information.
There are, however, some fulfillment houses who integrate to Konnektive’s API to pull orders and push updates. These fulfillment houses include:
ShipWorks
ShipMonk
If you are using one of the fulfillment houses listed above, you will need to create an API user for the fulfillment house and instruct them to use our Order Query API to pull the orders and the Update Fulfillment API to pass back fulfillment updates.