Enable Automatic Cancel on Refund and Void

Owned by Tyler Martorano
Last updated: Oct 17, 2023 by Brandon Redmond

In the top right corner of Konnektive, open your user menu and select Account:



Enable 'Automatically Cancel Agent on Void' under Company Information | Additional Options:



Auto-cancel will trigger Continuity and Fulfillment Cancellation any time a transaction is refunded or voided for a Purchase.