Email Service Provider General Set Up
Step 1 : Go to ADMIN > PLUGINS and Click Email Service Providers from the menu on the left.
Step 2: Click the tile for the company you are using and click +Activate.
Step 3: Input the credentials and click Connect.
These would come from the email service provider you are using and they will vary based on which company you choose.
Step 4: Click Edit
Step 5: Click Green + to add route
Step 6: Choose your Customer Type
Partial - Partial orders also known as abandoned carts.
Decline - Orders that decline.
Sale - All new sales.
Upsale - Only orders with an upsell product.
Rebill Success - A succesfully billed subscription.
Rebill Decline - A rebill that declines (both hard and soft declines).
Subscription Cancellation - Anytime a subscription is placed in a cancelled status.
Step 7: Choose the Konnektive Campaign you want the customer to come from. You can select ‘All’ or multiple campaigns.
Step 8: Select the Konnektive Product you want the customer to purchase. *Note: If you have specified multiple campaigns or all campaigns, the product selection option will be disabled. This is by design.
Step 9: select Create