Shipping Validation

Konnektive has shipping validation built for USPS, UPS, and FedEx.

When the order is in Pending Shipment status, this means we received the tracking number from the fulfillment house/software and we are running the tracking number against USPS, UPS, and FedEx to see if the order has been shipped and also to see if it has been delivered. When the CRM sees the order has been shipped and/or delivered, the status on the fulfillment record will reflect.

If you feel that you do not want this functionality for any reason, you have the ability to disable the shipping validation within the fulfillment plugin.

If this is turned off, orders will go immediately to Shipped status once we receive the tracking number.

If this is turned off while current orders are in Pending Shipment status, those orders will be marked as Shipped when the task runs next.

UPS Mail Innovation

When we receive a USPS tracking number with UPS carrier code tied to it we will send that tracking number to the UPS carrier service to get an update.

Typically that happens the 2nd time a fulfillment hits the carrier API because the first time it'll most likely not have the UPS carrier code tied to it.